AXO.Voice · white-label setup

Your own domain, your own brand

Your AXO.Voice workspace can live on a domain you own – calls.yourcompany.com – with your logo, your colors, and your sign-in page. Your people never see our name. Setup is three DNS records and one click, and typically takes effect within the hour.

1 · Add the domain in your dashboard

An administrator opens Admin → Domains, enters the domain, and receives a verification token unique to your workspace. That screen shows these same records with your real values filled in.

2 · Publish three DNS records (usually two)

Purpose	Type	Name / host	Value
Ownership check	TXT	_axo-verify.<your domain>	the token shown in your dashboard
Traffic (subdomain)	CNAME	calls.yourcompany.com	cname.vercel-dns.com
Traffic (apex only)	A	yourcompany.com	76.76.21.21

TXT: Proves to us that whoever is claiming this domain controls its DNS. Removed safely after verification if you prefer.
CNAME: For any subdomain – calls., voice., screening., your pick.
A: Only if you are pointing a bare domain. DNS does not allow CNAME at the apex; use this A record instead.

Using Cloudflare for DNS? Set the CNAME (or A) record to DNS only – the grey cloud, not the orange proxy. The proxy intercepts the certificate check and the domain will not activate behind it. The TXT record is unaffected either way. And no SSL settings to configure on your side: certificates are issued and renewed automatically once the record resolves, end-to-end encrypted – there is no “Flexible” mode here and no step where your traffic travels unencrypted.

3 · Click Verify

Back on Admin → Domains, Verify checks the TXT record and activates the domain. HTTPS certificates are provisioned automatically on our side – no certificate files, no renewals, nothing to install. If verification fails, the screen shows exactly which record it could not see; DNS changes can take up to an hour to propagate depending on your provider.

What changes when it is live

Visitors to your domain land on your branded sign-in – your logo, name and colors from Admin → Branding.
Every page, email link and shared report under that domain carries your branding.
Your original yourname.axoapp.ai address keeps working – the custom domain is an addition, not a move.

Integration guide – sending calls in, and receiving the analysis by webhook.

Questions or a domain that will not verify? hello@axoapp.ai. Administrators: manage domains at Admin → Domains.

Your own domain, your own brand

1 · Add the domain in your dashboard

2 · Publish three DNS records (usually two)

3 · Click Verify

What changes when it is live

Related