FOR EVERY TEAM WHOSE BUSINESS ARRIVES BY PHONE

Every conversation read.
Every call answered.
Every AI answer watched.

Three connected products for the phone side of your business: an analyzer that reads every conversation your team has, an AI voice agent that never misses a call, and visibility tracking for how AI describes you to people who have not heard of you yet.

Candidate screeningAfter-hours & overflow answeringService-call intakeCall QA & coachingScript adherenceCRM handoff – AXO CRM included
Book a walkthroughSign in
100%
Calls analyzed
Every conversation graded – not a 2% spot-check
24/7
Calls answered
The agent never sleeps, queues, or calls in sick
Multi-dimension
Team coaching
Each score anchored to the exact lines that earned it
4
Answer engines tracked
Including Google AI Overviews
Always on
Live reporting
Dashboards and client report links that stay current on their own
01 · THE PROBLEM

Phone-first pipelines leak in three places.

01

Nobody listens to the calls

Hundreds of conversations a week, spot-checked at best. The objection that keeps losing candidates – or customers – is in the recordings and nowhere else.

02

The call nobody could take

A candidate applies at 9pm. A customer calls after hours with no power in half the house. If nobody is free to answer, the moment dies in a voicemail – and they called someone else next.

03

People ask AI first

"Best companies to work for." "Best electrician near me." AI now answers those with names, not links. If yours is not one of them, you were never considered.

02 · THE PLATFORM

One system, three views of the same phone line.

01 · READS EVERY CONVERSATION

AI Call Analyzer

Transcribes and grades every call your team makes or takes, then shows which opportunities were lost and why.

  • Speaker-attributed transcripts, with the caller and your rep correctly separated.
  • A disposition for every call, from your own taxonomy in your own words.
  • Script adherence, phase by phase – did the call open, qualify, pitch and close the way your playbook says?
  • Coaching scores for your team, anchored to the exact lines that earned them.
02 · ANSWERS EVERY CALL

AI Voice Agent

An AI agent that takes the call whenever it comes – a new applicant, an after-hours service call, an overflow line – asks your questions, and hands your team a warm caller with the intake already done.

  • On duty day and night – a 9pm caller is screened, booked or ticketed at 9pm, not parked until morning.
  • Asks your qualifying questions in your order and records structured answers, not a summary.
  • Writes what it collected into your CRM – AXO CRM included – so the record exists before the callback.
  • Escalates to a human mid-call, with everything it learned texted ahead of the transfer.
  • Every prompt, question and rule editable without a developer.
03 · WATCHES WHAT AI SAYS

Answer Engine Optimization

Tracks how OpenAI, Claude, Perplexity and Google AI Overviews answer the questions your customers ask.

  • Separates discovery from reputation – being found at all vs what is said about you.
  • Shows each answer as the searcher sees it, with the competitors named ahead of you.
  • Finds the third-party pages the engines trust, which are faster to fix than rankings.
  • A live client report link that never goes stale.
03 · WHY TEAMS TRUST IT

Measured, anchored, and honest about uncertainty.

EVIDENCE-ANCHORED

Every claim cites its line

A finding or score that cannot point to the exact words that earned it is not recorded. Reviewers see the quote, not just the verdict.

YOUR PLAYBOOK

Graded by your rules, in your words

Dispositions, outcomes and coaching criteria come from your own taxonomy, and the grading rules are edited in plain English – not a vendor’s fixed rubric you adapt to.

HONEST BY DEFAULT

Flags what it is not sure about

Low-confidence reads are marked for human review instead of asserted. A measurement product that never says "check this one" is hiding something.

04 · WHO IT IS FOR

Same products, different phone line.

05 · WHAT CHANGES

The same week, differently spent.

TODAY

A manager listens to five calls on Friday and hopes they were representative.

WITH AXO.VOICE

Every call is read against the same standard, and Friday is spent on the four that need a person.

TODAY

Coaching is a memory of a call the recruiter also half-remembers.

WITH AXO.VOICE

Coaching is a page of patterns where every claim links to the call behind it.

TODAY

The 9pm caller reaches voicemail and calls somebody else.

WITH AXO.VOICE

The 9pm caller is screened, and the record exists before anyone picks up in the morning.

06 · FOR AGENCIES AND BPOs

Run your method on every client.

If you sell expertise about how the phones should be run, the hard part was never knowing what good sounds like. It was proving it happened, for every client, every month, without rebuilding the report by hand. This is the system underneath that service – and it stays your service.

MULTI-TENANT

Every client from one login

Not folders and a filter. Each client is a separate tenant with its own data, taxonomy and reports, isolated by row-level security in the database, and you move between them without signing out.

WHITE LABEL

Your brand, on your domain

Client-facing surfaces carry the branding you choose and run on a domain you own. Your clients see your product. Setup is three DNS records and a verify click.

LIVE REPORTS

A link, not a monthly rebuild

Each client gets a report that is current whenever they open it, with nobody regenerating anything. It prints to PDF when the meeting needs paper.

YOUR METHOD

Your standard, versioned per client

The rubric is yours to define and can differ per engagement. Versions are stamped on every answer, so changing the standard mid-quarter never silently blends two of them into one number.

How agencies run it →
ALSO FROM AXO

Personalization for the site they land on.

Voice covers the phone and the answer engines. AXO covers the website – real-time behavioral personalization from one script tag, holdout-proven.

Visit axoapp.ai →